How long does it take to process an order?
Please allow 2 to 3 days to process your order. Wholesale orders please allow 7 days. If you do require a rush order please send us a message and we will do our very best to help you out.
How do you ship ?
Orders are shipped by Canada Post. If you are local to the Elora area free shipping is offered to the following areas:
Wednesday - Cambridge, Kitchener, Waterloo, St Jacobs, Elmira and surrounding areas
Friday - Guelph, Rockwood, Fergus, Elora, Centre Wellington, Erin, Orangeville, and surrounding areas
At checkout you will be notified if you are in the free delivery radius.
Can I return the product ?
Sorry but since caramel products are perishables, we are unable to accept product returns.
Can I add to my order?
You sure can as long as we haven't shipped it. Give us a call or shoot us an email.
Do you do custom orders for Wedding, Showers, Corporate gifting etc. ?
Absolutely reach out, we would love to discuss the details.
How long will the caramel stay fresh ?
We use all natural ingredients with no added preservatives, freshness will last up to 4 months in a cool dry place, you can also refrigerate them in air tight bags.